Roodepoort, Johannesburg, 1709
Reduced Disputes
DebiCheck mandates significantly reduces payment disputes because every mandate is electronically confirmed and stored at the customer’s bank.
DebiPay- Smart, Secure Debit Order Collections Made Simple
DebiCheck Collections | authenticated collections
Why DebiCheck debit orders
Struggling With Late Payments
and Unpredictable Cash Flow?
You’re not alone—many businesses face the same challenge. DebiCheck (authenticated collections) is designed to solve this by giving you verified debit orders that customers approve upfront. This means no more chasing invoices, no more disputes, and no more uncertainty. Instead, you get a secure, compliant solution that guarantees collections and builds trust with your customers. With DebiCheck (authenticated collections), you can focus on growing your business while we handle the complexity of payment collections for you
DebiCheck
Automated, Secure, and
Verified Debit Orders
for Your Business
DebiCheck as known as authenticated collections, is a debit order system designed to restore trust and reduce disputes in the payment process. It ensures that customers electronically confirm their debit order details with their bank before any money is debited from their account. This protects both your business and your customers from unauthorised transactions and unnecessary disputes.
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Improved Customer Trust
DebiCheck enhances customer trust by giving them full control and visibility over their debit orders
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Improved Chance of collection
DebiCheck mandates allows you to access the early processing window
How DebiCheck Works for Your Business
Your customers want assurance that their money is handled securely and transparently. DebiCheck mandates or authenticated collections provide exactly that—verified debit orders that customers approve upfront, giving them complete control and peace of mind.
By using DebiCheck, your business demonstrates integrity, reduces disputes, and strengthens long-term relationships. When customers trust your payment process, they trust your brand
How the DebiCheck process works
Tailored marketing strategies aligned with your business goals. Competitor analysis and market research for actionable insights. Roadmaps for short-term campaigns and long-term growth. content creation and scheduling for maximum engagement. Community management to interact with your audience. To reduce the chances of failure, you can run customer details through our account verification service to ensure the banking details are correct before submitting the mandate
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Contract Initiation: You finalize the contract with your customer and capture their details on our system.
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Mandate Request: Your bank sends the debit order mandate to the customer’s bank.
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Customer Confirmation: The customer receives a secure message from their bank (via app, USSD, ATM, or online banking) and electronically confirms the mandate details.
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Mandate Creation: Once confirmed, the mandate is stored at the customer’s bank.
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Debit Order Processing: Your debit order is processed only if the mandate matches the stored details.
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Insights-driven recommendations for continuous improvement.
Why you may want to use DebiCheck debit order mandates for your payment collections
Customers confirm mandates only once at the start of the contract (or when details change).
Ensure your customer’s cellphone number is up to date with their bank for smooth confirmation.
DebiCheck is mandatory for early processing window collections from November 2021
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Stops unauthorised debits
Customers confirm mandates directly with their bank
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Reduces disputes
Fewer “no authority to debit” claims
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Improves cash flow certainty
Mandates are verified and stored at the customer’s bank
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Transparent Reporting
Regular performance updates and easy-to-understand reports to keep you informed every step of the way.
Get Started
Every day without DebiCheck (authenticated collection) is a day your business risks failed collections and unnecessary disputes. With verified debit orders, you lock in customer authorisation and guarantee predictable cash flow.
Stop chasing payments and start focusing on growth—because every missed payment costs you time and money.
Sign up today
